Policies
Cancellation policy:
No refunds for cancellation with less than 24 hours advance notice, except for circumstances beyond our control, including: acts of God or of the public enemy, acts of the government, fires, floods, epidemics, quarantine restrictions, strikes, riots, freight embargoes, and severe weather.
No-shows and late arrivals are charged in full.
Cancellation due to sudden illness:
The cancellation window has been adjusted to allow for cancellations down to 3 hours notice for anyone who feels ill or thinks there's a chance they might have been exposed to coronavirus. You won’t be charged for doing the right thing and postponing your session in that instance. If, however, you need to cancel or reschedule due to illness with less than 3 hour notice or I’m already in transit to you, you will be charged 50% of the full session rate.
Please understand I may also need to postpone an appointment or quarantine under similar circumstances in order to do my part to keep you and others safe.
As a client in a healthcare setting, you have the right:
to be informed about the treatment and methods being utilized.
to privacy (H.I.P.P.A. Rules) and confidentiality.
to refuse treatment.
to a professional, comfortable, and sanitary environment.
The practitioner has the right:
to refuse treatment for just and reasonable cause or any contraindication, or if the client is intoxicated.
to a respectful and sanitary work environment and clientele.
to refuse or discontinue services to anyone for any reason.
Ethics:
I reserve the right to discontinue services to anyone who does not comply with the above policies or with state law and other safety requirements. I reserve the right to discontinue a service already in progress and charge the full-rate for the session if, for any reason, a client’s behavior or motives are inappropriate. There is a zero tolerance policy and they will be reported. Any sexual type of behavior, advances, or suggestiveness (minor or otherwise) is strictly prohibited and will result in payment due with immediate termination of treatment or services.